The publisher of the Site is the company CX Factory, a simplified joint-stock company (hereinafter the "Company") registered with the Pontoise Trade and Companies Register under number 881 858 658. Its registered office is located at the following address:

2, Avenue Rey de Foresta, 95160 Montmorency - France.

The hosting of the site is provided by Shopify Inc, whose headquarters are located at

126 York St., Ottawa, ON K1N 5T5, Canada.

Contact:hello@rosejules.com.

We value our relationship with our customers as much as transparency and honesty in how we operate. This is why we want to share our Terms of Use, including our Privacy Policy, to inform you about the data we collect, how we use it, to whom we may disclose it, and how you can access, modify, or delete it from our systems.

We treat all your personal data ("Personal Data") as confidential (subject to the provisions of these Terms of Use). Your data is stored on a secure server, and we comply with data protection and consumer legislation.

These Terms of Use (including our Privacy Policy) apply without restriction or reservation to all services offered by CX Factory on its website www.rosejules.com (hereinafter the "Site"). Along with our General Terms and Conditions of Sale, they constitute the entire agreement between the Company and the user of the Site (hereinafter the "User").

These Terms of Use are accessible at any time on the Site and will prevail over any other version or contradictory document (except for the General Terms and Conditions of Sale).

Our Site is regularly updated, and we may modify its content at any time. If necessary, we reserve the right to interrupt access to our Site or even to close it for an indefinite period. However, we are under no obligation to update the Site, and we disclaim all liability if certain information becomes outdated.

Using our Site implies acceptance of these Terms of Use.

Access to certain parts of the Site may be reserved for Users who have already created an account. Therefore, it is your responsibility to take all necessary measures to access the full Site and to ensure that all persons accessing our Site via your internet connection (or your credentials) have read these Terms of Use.

To order products on our Site, any User must create an account by providing the required information in the electronic form designed for this purpose.

The User declares that the personal information provided during registration is complete, accurate, and allows precise identification. Any fictitious and/or defamatory personal information may result in the closure of the User's account and cancellation of their order at our discretion.

When creating an account, the User chooses a username and password, which they agree to keep confidential.

This account will be accessible at any time by the User using their credentials (subject to any unavailability of the Site for any reason). However, we reserve the right to limit, suspend, or terminate accounts of Users whose actions contravene our Terms of Use or General Terms and Conditions of Sale or compromise transaction security or other Users' safety.

The User is responsible for all actions performed on our Site using their username and password. Any registered User will be held liable for any order placed with their credentials, subject to the right of withdrawal (as provided in the General Terms and Conditions of Sale).

Site Content
We own all intellectual property rights related to the content of our Site, subject to rights held by third parties and content posted by third parties for which we hold a license.
The content of our Site is protected by copyright laws and other legislation in France and other countries.

Use of Site Content (for non-commercial purposes)
You are free to print a copy and download extracts from certain pages of our Site for your personal use and to draw others' attention (within your private sphere) to the content of our Site.
However, you may not modify, in any way, the printed or downloaded paper or digital copies of our Site, and you must not use any illustrations, photographs, video or audio sequences, or graphics separately from the accompanying text.
If reproducing and/or using any illustrations, photographs, video or audio sequences, or graphics from our Site, you must systematically acknowledge our status as the author of the said content (as well as any contributors).

Creating a Link to Our Site
You may create a link to the homepage of our Site (excluding any other page), provided this link complies with applicable laws and does not harm our Site's reputation or allow you to gain any advantage.
The creation of this link must not imply any form of association between you and the Company or any approval or endorsement by us.
Creating a link to our Site from a website you do not own is strictly prohibited.
Our Site must not be framed on any other site, and creating a link to any page other than the homepage is forbidden. We reserve the right to withdraw consent at any time without notice.
The website on which you insert a link to our Site must fully comply with our content standards.

Other Uses
Using our Site and/or any of its content for purposes other than those mentioned above, particularly for commercial purposes, requires our prior written consent. Requests must be made via email at: hello@rosejules.com.

Abuse of the Site
You must not misuse our Site, introduce malicious or technologically harmful material, or attempt unauthorized access to our Site, server, or any related computer system. Attacking our Site via denial-of-service or distributed denial-of-service attacks is prohibited.
We will report any such violation to relevant law enforcement authorities and cooperate fully, including disclosing your identity if necessary.
In case of violation, we reserve the right to immediately delete your User account and prohibit access to our Site, temporarily or permanently.

Penalties
In case of breach of the above provisions, we reserve the right to delete your User account, deny access to our Site, and demand the return or destruction of all copies (paper or digital) you have made. Additionally, we reserve the right to seek damages.

Information Collected
While browsing our Site and to provide the best possible service, we may collect various types of information, including:

• When placing an order or creating a User account: your name, contact details (address, email, phone number), and credit card information.
• During orders: the delivery address(es) provided, the username and password associated with your account, and the history of your product selection and actions on our Site.
• When making inquiries, emailing customer service, subscribing to our newsletter or other services, participating in a contest, voting for a product, or posting reviews: your name, contact details, and other information such as your age, interests, and product preferences.
• During any visit to the Site: your internet location (IP address, domain type such as .fr or .com, referring URL), browser used, country and telephone prefix, pages viewed, ads clicked, and searches conducted.
  

We may collect this information even if you do not have a User account with us. Additionally, we may obtain customer lists from third parties to invite new people to experience RoseJules.com. However, these lists only include individuals who have consented to receive promotional emails. All our emails include an unsubscribe option. Finally, please note that our Site is monitored, and we may record any information about your visit to improve the quality of the services we offer.

Use of Collected Information
We do not like spam, and we assume you don't either. Therefore, we promise to use your Personal Data only to improve our services. For example:

• Processing your orders
• Enhancing our Site
• Managing contests, promotions, surveys, or other Site features
• Improving customer service
• Optimizing your browsing experience
• Sending periodic emails or updates about our offers and products
• Enhancing our advertising
  

By visiting RoseJules.com, you agree to be contacted by our services for any of the reasons specified above, whether by phone, email, or mail. You confirm that the use of your Personal Data will not constitute a breach of your rights under French regulations.

When creating your User account or placing an order, we record your information for the following purposes: account creation, payment processing, delivery, claims management, after-sales service, providing subscribed services, and sending you offers from Rose & Jules.

In accordance with Data Protection Regulations, you have various rights, including the right to access, rectify, and oppose the processing of your data. To exercise these rights, contact us with your name, address, email (used to create the account), and proof of identity at hello@rosejules.com.

You can unsubscribe from our emails anytime by following the instructions at the bottom of each email.

How Do We Protect Your Information?
RoseJules.com has implemented multiple security measures to protect your Personal Data.

We use SSL (Secure Socket Layer) protocols to encrypt sensitive/payment information provided by Users.

Access is restricted to authorized personnel bound by confidentiality obligations. Private data will not be stored on our servers after a transaction.

Cookies
A "cookie" is a small data file sent from a website to your computer via your browser. Cookies enhance your browsing experience by saving preferences and providing personalized interactions. We use cookies to improve navigation, remember cart items, track ads, and analyze site traffic. You can block cookies by adjusting your browser settings.

Will My Personal Data Be Shared with Third Parties?
We commit to maintaining the confidentiality of your Personal Data. However, it may be shared with trusted third parties assisting in site administration or service delivery, provided they maintain confidentiality. We may also disclose your information to comply with the law or protect our rights, property, or safety. We respect your privacy and will not share your Personal Data with third parties without your consent, except as stated above.

Access Rights
Under French data protection laws, you can access and rectify your information at any time by contacting hello@rosejules.com.

We disclaim liability for the accuracy of the information on our Site, including any third-party comments or content posted. Our Site may contain links to external sites or resources provided for informational purposes only. We do not control these sites or resources and disclaim responsibility for their content or any resulting loss or damage.
To the extent permitted by law, we expressly exclude:

• All conditions, guarantees, and other terms that might otherwise apply under law (except as set out in these Terms of Use or our General Terms and Conditions of Sale).
• Any liability for direct, indirect, or consequential losses or damages related to the use or inability to use our Site, linked websites, or content on our Site.

Examples of exclusions include:

• Loss of business, revenue, or profits
• Loss of contracts or customer goodwill
• Data loss
• Administrative or management time
• Any other indirect or consequential loss

We also disclaim responsibility for disruptions, technical errors, or email misrouting associated with the internet.

These Terms of Use are governed by French law.

If you have any questions regarding our Terms of Use or Privacy Policy, please contact us via this form.